Returns & Exchanges:

If you are not satisfied with the product you have received, we will be glad to assist you with an exchange or refund.  Return/Exchange Material Authorization (RMA) number is required on all returns. All items returned without RMA number will not be accepted and refused.  To obtain RMA number please complete Return Request Form or e-mail us at customerservice@aluron.com for further instructions.   

Returns or exchanges must be made within 30 days of the shipping date.  Items must be returned unused, with all parts and accessories, and in original packaging.  Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange. 

Refunds will be made for the price of an item paid, shipping and handling cost is NOT refundable.  Exchanges may require additional shipping expenses.  You will be responsible for ALL costs involved in re-shipping the product.  Returns must be shipped by US Postal Service, properly packaged in hard box.  It is your responsibility to insure your return package – we are not liable for lost or damaged merchandise. 

Aluron will process exchanges or refunds within 1-2 weeks of receipt.

Warranty:

Limited Product Warranty: Our products are made to ensure satisfaction and service during the natural life of the product.  Aluron, Inc. warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 90 days (unless stated otherwise under product's description) from the date of purchase.  Memory Cards, Screen protectors, belt clips and belt clip parts are warranted for a period of 30 days.

This limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased.  Aluron reserves the right to repair or replace the product if limited warranty applies.